Subscription Policy

 

By signing up for our roti subscription, you agree to the following terms:

1. Billing

Schedule: You will be charged automatically every week or every two weeks, depending on the plan you choose, on the exact same day and time that you originally signed up.

Tracking: You can view your payment schedule anytime under Account > Customer Portal.

2. Skipping or Rescheduling

How to Change: You can temporarily skip or reschedule your upcoming deliveries directly through your Account > Customer Portal page.

Deadline: Changes can be made at any time before your automatic payment is processed.

3. Discounts

Validity: All subscription discounts are valid for a maximum of 4 deliveries unless otherwise disclosed at the time of promotion.

4. Cancellations & Refunds

How to Cancel: You can cancel your subscription through your Account > Customer Portal page at any time before your payment is processed.

The First Order: Your very first subscription order cannot be canceled or refunded.

No Refunds After Payment: Once an automatic payment goes through, that order cannot be refunded or canceled. You will receive an email confirmation as soon as your payment is processed. 

Need help with your subscriptions? Contact us -

Email: info@broti.eu